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webber customer service

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Post Mon May 17, 2004 9:49 pm

Posts: 16
Location: Lehi Utah

Hey I’ve heard you guys have commented oh how great webber’s cust service is. Well my igniter on my genesis this weekend. Anyone have the number to call to get a free replacement part.


Post Mon May 17, 2004 11:57 pm
chagan well done
well done

Posts: 1350
Location: Central NJ by way of NY
Everything you need is on, however the number you need is:


No, it ain't burnt- it's barbecue

Post Mon May 17, 2004 11:57 pm
YardBurner BBQ Deputy
BBQ Deputy

Posts: 5469
Location: Damascus, Maryland
Ok. Lets start with re-reading what you asked for.

Your igniter did what?

How old is your Genesis?

Is it under warranty?

Weber has one (1) b, not 2.

Free, depends on the purchase date of the grill.

Phone# is in the US 1-800 446-1071

In Canada 1-800-265-2150

Most parts are surprisingly cheap. The kit to rebuild a Master touch cleaning assembly was a whopping $6 bucks plus shipping.


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