I just bought a new Charbroil Commercial Stainless Steel grill from Lowes. I paid $400 for it and thought it looked very good compared to others in this price range. I brought it home to cook on it and now have some questions.
This is a 40,000 BTU grill, and I pre-heat it for 45 minutes, and it never gets hotter than 450. It should get hotter than that right? Is it safe to assume there is something wrong with this thing.
Also, it did not come with and they do not sell the "flame tamers" the metal protection between the burner and the cooking grid. I have not seen too many problems with flareups, even thought the flame is exposed, but I do notice a hotter area in the back, due to the flame being higher here. Does anyone know why this is the only model out there that does not come with these? Is this a problem?
I was thinking of taking this back and upgrading to Jenn-Air, but for $200 more, I thought I would try to solicit some other opinions first.
I am pretty new to grilling so any help is appreciated.