Dude, I saw that picture,and I had a lump in my stomach.
Sorry man, keep us posted.
Based on their reputation, I don't see this going anything but your way. And, if you want a little 'extra', send them the link to this thread. The goodwill they'll get by doing the right thing far outweighs their cost to replace.
"... mmmmmmm 'bacon'."
CG Outlaw w/SFB
Old classic Weber Kettle