All I did was soak the wood as instructed, put it into a foil pouch, then poked holes in the top. I put this directly on top of the ceramic coals, then put the grate on. I turned both sides to high intil the wood started to smoke, then I turned one off, and the other one to medium low
Did medium/low provide enough heat to keep smoking without the chips eventually catching fire? Mine catch fire, but I am thinking Medium is too high. I will try medium low.
I've also read u can get away with not soaking the chips if you're using the gas so they'll smoke sooner.